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"We have taken many trips around the world and have met many guides during our travels. We can honestly say that your guide is one of the best, if not the best guide we have ever met."
Doug & Pegi, USA
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Tour Guide Training
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Wilderness Challenge has been at the forefront of Tour Guide training for many years. The quality and professionalism of our guiding team ensures that our customers, our support staff and the guides themselves have a great time.
Our Tour Guide training achievements include:
- Savannah Guides accreditation of most Wilderness Challenge guides, with others in training and undergoing the accreditation process. Savannah Guides is a network of Tour Guides and operators across the Tropical Savannahs of Northern Australia with ongoing professional development activities and obligations.
- Project Management developing Australia’s national Tour Guide accreditation program, Guides of Australia
- Numerous selections as monthly finalist in Cairns Tourism Associations’ customer service awards
- AussieHost Customer Service Business with frontline staff workshop participation
- Queensland Training Awards entry featuring successful traineeship completion on the job
- Extensive in-house training workshops including field trips, resource provision, mentoring and peer review. These cover detailed knowledge and skills in the natural and cultural environment, tour operations and vehicle maintenance.
- High levels of staff retention and progression into senior guiding roles
- International consultancies on Tour Guide training and interpretation
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