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How Do I Make A Booking?
Simply call our FREECALL number, use our on-line booking form, or contact your Travel Agent. We’ll respond with a Booking Confirmation.
How Do I Pay?
A 20% deposit is required at time of booking to secure your reservation. The balance of your fare is due 45 days prior to departure. The full fare is due at time of booking for safaris departing within 45 days.
What Is Included?
The (BLD) code in itineraries means Breakfast, Lunch and/or Dinner is included.
- Accommodated Safaris: Meals as coded, twin-share accommodation (sole travellers must pay the Single Supplement), guided tours and entry fees as specified, National Parks and Aboriginal Site fees.
- Camping Safaris: Meals as coded, twin-share safari tent, self-inflating 100mm thick mattress and fitted bottom sheet, guided tours and entry fees as specified in itinerary, National Parks and Aboriginal Site fees.
What Is Excluded?
Alcohol or soft drinks, tours and activities specified as "optional" in the itinerary, and sleeping bags for camping safari (available for hire $25).
On Accommodated Safaris in remote areas most of the comforts and facilities of home are not available ... please do not expect them - this is the outback.
Are There Any Alcohol Restrictions?
During 2003/2004 the Queensland Government and Aboriginal communities developed and implemented Alcohol Management Plans to regulate the carriage of alcohol by all persons in certain areas of Cape York and the Gulf Savannah. We will provide details in our "Facts & Travel Tips" as necessary.
What Do I Wear And Bring?
On accommodated and camping safaris casual clothing is a must to be both comfortable and practical. On longer safaris you’ll need 4 or 5 changes. It is possible to wash clothes periodically. Something warm to wear in the evenings and to sleep in (a tracksuit is ideal) as it can get cold at night away from the coast.
Footwear with good ankle support and sole tread are required, and a pair of sandals/thongs.
Binoculars, camera, plenty of film (or memory cards) and spare batteries. Personal toiletries, hat, sunglasses, sunscreen, swimwear, towel and insect repellent. A water bottle and torch per person is essential.
Campers may use their own sleeping bag or hire one of ours for $25. A small pillow (foam or inflatable) is recommended.
Are Your Tours And Safaris Suitable For Children?
Wilderness Challenge is a family company, founded in 1990 expressly to show Australia to young Australians, a vision that materialised and has continued unbroken for 16 years with specialised school programs. However, we also operate safaris which are tailored specifically for adult interests and mature travel-tolerance.
Australia is a vast continent and significant time must be spent travelling on a safari tour. This can be difficult for children who typically have fewer subject interests and shorter attention spans. We have carried many children who have had exciting and enriching experiences with their parents, although there have also been children who have not been comfortable in a safari environment.
We are prescriptive in stating that our overnight safaris are not suitable for children under 7 years. These age restrictions indicate our concern for the comfort of your child but they also consider the comfort and enjoyment of fellow adult passengers. However, most would agree that age is only one consideration, especially for travel over several days.
Our guides will do everything they can to educate and/or entertain their young guests consistent with their responsibilities to other passengers. However, parents must accept the responsibility to support and encourage appropriate involvement. If your child becomes fatigued or bored we can do little to correct that situation.
Only parents know their child’s interests, attention-span, level of endurance, and the degree to which they are likely to be interested in a strange environment without the usual amenities and activities of our modern society.
We are very happy to discuss tour conditions further, but ultimately parents must decide if our tour is suitable for their children.
Please consider carefully.
Is There Any Reading I Can Do Beforehand?
Australian Geographic’s books on 'Cape York’, 'Gulf Savannah' and 'The Kimberley' are all excellent references.
A good bird field guide will add an extra pleasure to your safari, for example Simpson and Day's 'Field Gudie To The Birds Of Australia'.
Additional information and recommendations will be provided when you make your booking.
Are There Luggage Limits?
On Accommodated and Camping Safaris luggage space IS VERY LIMITED. PLEASE restrict your luggage to one small SOFT travel bag (typically 300mm x 300mm x 700mm) and a small daypack (cabin baggage). Camper’s sleeping bag and a pillow can be packed separately. A maximum weight limit of 10kg is permitted due to weight/space limitations and Workplace Health & Safety requirements. Your excess luggage must be stored at your accommodation for your return or arrangements made for it to be forwarded to your onward port of call.
What About Travel and Medical Insurance?
We STRONGLY advise insurance for protection against cancellation, illness or injury and your belongings from loss or damage, and that you allow adequate time (preferably overnight) between a safari’s scheduled end and onward travel.
What are the Cancellation Fees?
Cancellation fees apply and will be charged as follows:
- 3 Day Tours And Safaris: 14-7 days: 50%, Less than 7 days: 100% of Fare.
- Extended Accommodated and Camping Safaris: 45-29 days: 25%, 28-14 days: 50%, Less than 14 days: 100% of Fare.
What are the General Terms and Conditions?
Wilderness Challenge Pty Ltd (the operator) operates in remote and rugged regions where facilities and services are either very limited or non-existent. Despite our best reasonable endeavours, weather or road conditions, safety or operational issues, injury or illness, or electrical/mechanical failure can cause disruption and change to itineraries. In any of these circumstances the operator reserves the right to alter or cancel any section of the itinerary or to substitute staff, vehicles or accommodation facilities at its sole discretion without refund or any compensation whatsoever. Every reasonable endeavour will be made to keep to arrival/departure times but no guarantee can be given and the operator will not be liable for any costs incurred through delay, change in itinerary or failure to connect with any other service. The operator will not accept responsibility for any problem, complaint or claim resulting from the provision of a service or failure to provide a service by any transportation, accommodation or other supplier who may supply a service at the request of the operator. The operator reserves the right to exclude any passenger from a tour at any time if in the opinion of the operator that person may appear likely to risk the health or safety or comfort of other passengers or themselves, or in the event that person commits any illegal act. In any such circumstances the operator will not be liable to pay any compensation whatsoever.
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